Frequently asked questions
Questions
You authorize Payvex through Intuit's standard OAuth flow — the same secure screen you've seen for other QuickBooks apps. Payvex imports your open invoices and customers, keeps them in sync, and writes payments back to the right invoice. You can disconnect at any time from your dashboard or from your QuickBooks account settings.
Payouts typically land in your bank account within 1–2 business days of a successful payment, depending on your bank and payout schedule.
Yes. Card details are entered into secure fields hosted by our payment processor and tokenized before they ever reach a server. Payvex never sees or stores card numbers.
A clean payment page with your logo and brand color, the invoice details, and both the cash price and card price side by side. After paying, they get a receipt by email and can access everything later in the customer portal.
Your invoice amount is the cash price. The card price — cash price plus a difference you configure — is shown right next to it before your customer chooses how to pay. The receipt always shows the price they picked.
You can use the whole dashboard right away: connect QuickBooks, import invoices and customers, set up recurring schedules, and customize your branding. Sending payment links unlocks the moment underwriting approves your account.
Payvex currently supports US-based businesses with US bank accounts. International support is on the roadmap.
Payment links and receipts are sent from payvex.io, a domain with full email authentication (SPF, DKIM, DMARC). Reminders follow a schedule you control.
Yes — cancel from the dashboard whenever you like. Your plan stays active through the end of the billing cycle and doesn't renew.
Join the waitlist with your email. We're onboarding merchants in small groups, and early adopters get their first month free.
Be first in line.
Early adopters get their first month free when Payvex launches.